2977 Shelby Street, Memphis, TN, 38134
Active
- Outpatient
- Self-pay
City
10 options near Lakeland, TN, nearest first. Compare services and locations, then call to check availability.
Call (833) 659-6966Ask about your optionsThis number connects to our central helpline, not directly to a listed facility.
Check which services are available for your needs.
Confirm payment options and any waiting time directly.
Ask what information the program needs from you.
When you call a program near Lakeland for help with substance use, it helps to know what questions to ask before your first visit. A good starting point is to ask what the first appointment looks like: whether you will meet with a counselor for an assessment, how long the intake process takes, and what you should bring with you. You can also ask which levels of care the program offers, such as outpatient counseling, group sessions, or more structured support, so you can figure out whether the setting fits where you are right now.
It is also fair to ask about cost and paperwork on that first call. Many programs accept insurance, offer sliding scale fees, or take Medicaid or Medicare, but coverage differs from place to place, so confirming payment options early can save you stress later. If you are calling for a loved one, ask whether family members can take part in any part of the process and how the program keeps you informed while respecting confidentiality.
If getting to appointments is a concern, ask whether the program offers telehealth visits or flexible scheduling for people who work or attend school. You might also ask what happens after the first visit: how treatment plans are built, how progress is reviewed, and what support is available if you need a different level of care down the road. No single question is required, and you do not need to have everything figured out before you call. Programs that help people with drug or alcohol problems field these calls every day, and asking direct questions is a normal, expected part of getting started.
Call (833) 659-6966
One practical way to compare drug rehab centers is by the levels of care each one offers, since not every facility provides every service. Detox is the entry point for some people: a medically supervised withdrawal period that typically lasts several days to a week. Inpatient or residential rehab follows for many, offering a live-in environment with daily therapy, group sessions, and structured routines.
Day treatment, often called partial hospitalization, delivers intensive programming during the day while you sleep at home. Intensive outpatient care reduces the time commitment further, usually three sessions per week for a couple of hours each. Traditional outpatient therapy is the most flexible option, fitting around jobs and family obligations.
Sober living homes sit at another point on the spectrum, providing drug-free housing with peer accountability rather than clinical treatment itself. Checking which of these a center actually runs, rather than just refers out for, tells you a lot about how complete its program is.
Call (833) 659-6966Check which services each program reports offering.
Consider travel distance and whether care is in person or remote.
Ask the program directly about payment and coverage.
Confirm how to contact the program and what to expect.
When you contact a drug rehab center, treat the call as a two-way interview. Useful questions fall into a few groups. About the program itself: What is your approach to treatment, and is it evidence-based?
How many clients are in a treatment group at once? What happens if I need a level of care you don't provide? About staff: Who leads the therapy sessions, and what licenses or degrees do they hold?
About cost and coverage: Do you take my insurance, and can you verify my benefits before I enroll? Are there scholarships, state funding, or sliding-scale options if I'm paying myself? About daily life: Can family visit or attend counseling, what is the policy on cell phones, and how do you handle medical needs or dietary restrictions?
About outcomes and follow-up: How do you support people after discharge, and is there an alumni network or continuing care group? Writing your questions down before the call keeps you from forgetting them in the moment.
Cost is often a major concern for Tennesseans exploring drug rehab centers, but a range of payment options helps make treatment accessible throughout the state. The most common approach is using private health insurance, which in many cases includes coverage for substance use disorder services such as medically supervised detox, residential care, and ongoing counseling, though the extent of coverage depends on the specific policy. Residents who qualify for public coverage, including TennCare and other government programs, may also be able to use those benefits toward treatment, provided they confirm their eligibility and check how the program handles addiction care.
Beyond insurance, some facilities offer sliding-scale fees that reduce charges according to a person's financial situation, while others accept self-pay from individuals paying directly for services. Since payment policies vary widely from one center to another, reaching out to verify accepted payment methods and associated costs is the most reliable way to plan for treatment.
A few concrete criteria separate stronger programs from weaker ones. Does the center provide the full range you might need, from detox through aftercare, or will you have to transfer mid-treatment? Is it licensed by the state, and does its website or staff mention accreditation you can independently verify?
Does it base treatment on recognized methods rather than unproven alternatives, and does it offer medication-assisted treatment if opioids or alcohol are involved? Is the length of program fixed, or does it adjust to how you progress? Look also at who else is in the room: age-specific, gender-specific, or profession-specific groups can make therapy more relevant.
Cost transparency is a real criterion; a program that will not give you a clear picture of charges and insurance coverage before admission is a red flag. Check whether they address relapse openly and have a protocol for it, because setbacks are common and a good program plans for them. Speaking with a person who has completed the program, if the center can arrange it, can tell you things no brochure will.
When you call a program near Lakeland for help with substance use, it helps to know what questions to ask before your first visit.
When safety is at stake, treatment options can wait; emergency care comes first. Call 911 for any suspected overdose, whether involving opioids, stimulants, or mixed substances, and for withdrawal symptoms that include hallucinations, severe shaking, or repeated vomiting. Give responders as much information as you can about what was taken, when, and how much, because this shapes the care they provide.
If you or someone you know is thinking about suicide, call or text 988 for the Suicide and Crisis Lifeline, where counselors respond at any hour. You can also text HOME to 741741 to reach the Crisis Text Line if speaking aloud feels difficult. Once the person is medically stable, hospital staff or a local helpline can connect you with drug rehab centers for ongoing treatment, and it is reasonable to ask them directly for that referral before leaving.
If you or someone else is in immediate danger, call 911 now.
Call (833) 659-69662977 Shelby Street, Memphis, TN, 38134
Active
3900 New Covington Pike, Suite 114, Memphis, TN, 38128
Active
1538 Dunlap Orphanage Road, Brighton, TN, 38011
Active
5281 Navy Road, Millington, TN, 38053
Active
5865 Ridgeway Center Parkway, Suite 300, Memphis, TN, 38120
Active
6005 Park Avenue, Loewenberg Building, Suite 406, Memphis, TN, 38119
Active
2715 Kirby Road, Suite 11, Memphis, TN, 38119
Active
2715 Kirby Road, Suite 1, Memphis, TN, 38119
Active
2900 Kirby Parkway, Suite 10, Memphis, TN, 38119
Active
9485 Crestwyn Hills Drive, Memphis, TN, 38125
Active
Ask what the first appointment involves, which levels of care are offered, what payment options such as insurance, Medicaid, or sliding scale fees are accepted, and whether telehealth or flexible scheduling is available. You can also ask how family members can be involved and what happens after the initial visit.
No. Programs that treat substance use handle first calls every day and typically begin with an assessment to understand your situation. You do not need to have anything figured out beforehand; reaching out and asking questions is a normal first step.
Yes, in most cases, though every facility has its own medication policy. Bring your prescriptions in their original bottles and tell the intake staff about everything you take, including psychiatric medications. The medical team will review your medications during assessment and continue what is appropriate. Some facilities restrict certain drugs for safety reasons, so disclose everything upfront to avoid problems after admission.
Most rehab centers welcome family involvement, and many build it directly into the program. Common options include family therapy sessions, educational groups where loved ones learn about addiction and recovery, scheduled visitation, and updates on your progress within privacy limits. Some centers hold weekend family programs or workshops. The extent of involvement varies by facility, so ask about their specific family services when you call.
Yes, treatment for substance use is protected by stronger privacy laws than general medical care. Federal rules under 42 CFR Part 2 specifically restrict drug and alcohol treatment records, and facilities cannot confirm to anyone, including employers or family, that you are a patient without your written consent. The usual medical privacy protections under HIPAA also apply. Staff will explain the limits, such as situations involving danger to yourself or others, when you enroll.